Frequently Asked Questions
Is Marvello™ an Australian Brand?

Yes, Marvello™ is proudly Australian-owned and operated, combining local design with international craftsmanship and materials. We ship your products from our warehouse on the Gold Coast.
What materials are your products made from?

All Marvello products are crafted from Italian full-grain Togo leather, chosen for its soft texture, durability, and refined pebbled finish. This is the same grade of leather used by many of the world’s leading luxury houses.
Do you offer returns or exchanges?

You can view our full returns policy here.
How long does Australian shipping take?

All Australian orders are shipped from our Gold Coast warehouse using tracked parcel services. Delivery typically takes 2–5 business days depending on your location. Orders are packed and dispatched within 24 hours on business days, and you’ll receive tracking details once your parcel is on its way.
Are new products and colours coming soon?

Yes! With the success of our launch collection,several new designs are currently under samplingand will be released soon. Sign up to our newsletter for early access and exclusive offers.
Are your products handmade?

Yes. Every piece is hand-cut, stitched, and edge-painted by skilled artisans, ensuring exceptional attention to detail. Each product is crafted in small batches to maintain consistency and quality, rather than mass-produced. Once completed, every item undergoes a final quality check by our team in Australia before being shipped to customers, ensuring it meets Marvello Leather’s exacting standards.
What makes full-grain Togo leather special?

Full-grain Togo leather is prized for its natural grain, durability, and soft pebbled texture. Unlike corrected or bonded leathers, it retains the hide’s natural character, which means it ages beautifully and becomes even softer over time.
Are your products handmade?

Yes. Every piece is hand-cut, stitched, and edge-painted by skilled artisans, ensuring exceptional attention to detail. Each product is crafted in small batches to maintain consistency and quality, rather than mass-produced. Once completed, every item undergoes a final quality check by our team in Australia before being shipped to customers, ensuring it meets Marvello Leather’s exacting standards.